How To Buy

* If you haven’t received the confirmation email, there are a few possible reasons, and we’ll be happy to guide you through them.

1. Check Your Spam or Junk Folder: Sometimes, confirmation emails end up in the spam or junk folder. Please check there to see if the email landed there accidentally.
2. Verify Your Email Address: Double-check the email address you provided during the order process. If there was a typo or mistake, the confirmation email might not have been sent correctly. If you suspect an error, please contact the shop directly to confirm whether your order was received.
3. Email Settings: Ensure that your email settings allow messages from the shop’s domain (usually ending in “@litapublishing.com”). Some email providers may filter out messages from certain domains. Additionally, check if you have any specific settings that block emails or send them to a different folder.

If you’ve tried these steps and still haven’t received the confirmation email, please reach out to the contact page. Provide them with the following details:

• Purchase date and time
• Product name or product number
• Quantity purchased

They’ll be able to assist you further. Thank you for your patience!